Questions, answered
What do I get?
For one job posting: a tailored resume (every bullet rewritten for that posting, ATS-friendly), a cover letter written to the posting's priorities, and 15 likely interview questions with guidance built on your specific gaps. Delivered on-screen and as .docx downloads.
Will RoleLight invent experience I don't have?
No. Every fact in your tailored resume comes from your original resume. RoleLight reframes, reorders, and adopts the posting's vocabulary — it never fabricates metrics, titles, or experience. Anything else would hurt you in the interview.
How does the free match score work?
Paste a job description and your resume, and RoleLight analyzes both — no signup, no payment. You see your score, the three biggest gaps, and one example rewrite for free. Paying unlocks the full kit.
What does it cost?
$12 for one application kit, or $49 one-time for unlimited kits for 90 days. The pass is a single payment — it never auto-renews, it simply expires.
How does the 90-day pass work without an account?
After purchase, you get an activation link by email. That link is your login: clicking it activates the pass on whatever device you're using — no password, no account to create. From then on, paste any job posting and your kit generates with no further charge until the pass expires.
I'm on a new device, or I lost my activation email — how do I log in?
Your pass activates per device, so each new phone or computer needs the link once. Re-open the original activation email and click the link there — it keeps working on any device for the full 90 days, so it's worth keeping that email. Deleted it? Email support@rolelight.com from the address you bought with and we'll re-send your link. There's no password to reset because there's no account — the emailed link is the only key.
What's your refund policy?
Full refund within 24 hours of purchase, self-serve. The refund link is at the bottom of your kit page — pick one quick reason (it helps us improve) and confirm. We honor the refund either way; your payment posts back to your card within a few business days.
What happens to my resume?
It's used only to generate your report and kit, never shared, never used to train AI models, and permanently deleted after 30 days along with your documents.
Can I use my LinkedIn profile instead of a resume?
Yes — on LinkedIn, open your profile, click 'More', then 'Save to PDF', and upload that file.
My job posting is a link, not text.
Paste the link directly into the job description box — RoleLight fetches most postings automatically (Greenhouse, Lever, Ashby, and most company career pages). A few boards, notably LinkedIn and Indeed, block automated access; if that happens you'll see a message asking you to paste the description text instead.
Something didn't work.
If generation fails, your kit page has a retry button and your payment is safe. If you're within 24 hours of purchase, the self-serve refund link always works — no need to contact anyone.